SMS Terms & Conditions — iCRYO Fairfield

By providing your mobile phone number and opting in to receive text messages from Peppermill Properties, d/b/a iCRYO Fairfield ("we," "us," or "our"), you consent to receive recurring automated marketing and informational text messages.

Types of messages you may receive include:

• Appointment reminders and confirmations
• Service updates and wellness tips
• Promotional offers and exclusive deals
• Special event notifications
• Follow-up care information

We will NOT sell, rent, lease, or share your mobile phone number with any third parties for their own marketing purposes.

Your phone number is used solely by Peppermill Properties d/b/a iCRYO Fairfield and our authorized service providers for the purposes described in these terms. We do not share, sell, or transfer your mobile number to third parties for their independent use.

Your mobile number may only be shared with service providers who assist us in delivering messages (such as SMS platform providers), and these providers are contractually prohibited from using your number for any other purpose.

How Consent is Obtained: By entering your mobile phone number and agreeing to receive text messages on our website, consultation forms, or in-person, you expressly consent to receive text messages from us.

Consent is Not Required: Consent to receive text messages is not required as a condition of purchasing any goods or services.

Message Frequency: Message frequency varies based on your preferences and interactions with our services. You may receive up to 8 messages per month unless you have an active appointment, in which case you may receive additional appointment-related messages.

To stop receiving text messages, reply STOP to any message at any time.

You will receive a single confirmation message and no further messages will be sent unless you opt back in. You may also text STOP to the number from which you received messages.

Alternative Opt-Out Methods: You may also opt out by:

• Calling us at (203) 545-1175
• Visiting our location and requesting removal
• Emailing your opt-out request to our customer service team

For Help: Reply HELP to any message for assistance, or contact us directly:

Message and data rates may apply. Depending on your mobile carrier and plan, you may be charged for each text message sent or received. Please consult your mobile carrier's pricing plan for details.

We do not charge for messages we send, but your carrier's standard messaging rates will apply.

Carriers: This program is supported by major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and other participating carriers. Carriers are not liable for delayed or undelivered messages.